"The impact on some of the seasoned, sceptical supervisors who attended our behavioural safety events had to be seen to be believed. Several hardened foremen approached me to say it was the most powerful training event they had ever attended, and that they had changed aspects of their approach as a result. The wider feedback reflected such comments. Annette is a skilled facilitator who gets great interaction going on the day, but, importantly, she also puts the real effort in beforehand by getting the script details and acting just right, so that it is believable to the audience. This, in my view is fundamental to the success of this technique."
Alan Taylor, Executive Director, Civil Engineering Contractors Association (CECA) Southern Ltd.